Overview

At Machaav.com, we are committed to ensuring your satisfaction with every purchase. While we do not offer returns, we have a simple and clear Exchange Policy to help you with any issues related to your order. Please take a moment to review the policy below.

Exchanges (No Returns)

We offer exchanges within 7 days of your purchase. If more than 7 days have passed since your purchase, we cannot accept an exchange request. To be eligible for an exchange:

• The item must be unused, unworn, and in the same condition as when you received it.
• All original packaging and tags must be intact.

If you need to exchange your t-shirt for a different size, please contact our support team at support@machaav.com. We will provide instructions on how to proceed with your exchange.

Damaged or Defective Items

If your item arrives damaged or defective, please notify us immediately with a clear unpacking video showing the issue. We will either send a replacement or, if necessary, offer a refund based on your preference.

Non-Exchangeable Items

Certain items cannot be exchanged for hygiene and safety reasons, including:

• Personalized or customized t-shirts
• Items that have been worn or washed

International Orders

For international exchanges, the customer is responsible for return shipping costs, as well as any applicable duties or taxes.

Important Notes

• Sale Items: Sale items cannot be exchanged or refunded.
• Refunds: As we do not accept returns, refunds are only issued in cases of damaged or defective items.

 

Please note that our Return and Refund Policy is subject to change without prior notice, so we recommend reviewing this page regularly. If you have any questions or concerns about our policy or need assistance with a return or refund, please don’t hesitate to contact our customer support team at support@machaav.com. We are always here to help!

Thank you for shopping with www.machaav.com. We appreciate your business and trust in our products.